10 Things To Do Before Launching a Twitter Campaign

February 14th, 2010

So, you decided it’s time to get on Twitter and promote your business. STOP! I’ve seen many businesses go head first into twitter and not achieve optimal results because they did not follow these simple, yet effective steps.

Developing a Twitter campaign is a great way to drive traffic to your website (increasing SEO), create a BUZZ about your company or a particular product and connect with like minded business individuals. A campaign is much more then just setting up a Twitter account and tweeting nonsense.

A Twitter campaign consists of strategic tweets that produce intended positive results.

Here are 10 things  to do before launching a twitter campaign:

1. Be open minded. Using social media platforms to market one’s business is a fairly new and misunderstood concept. Give your campaign a chance to work and the time it needs. After all, time and repetition are the successful basics to any market campaign.

2. Critique your website. Take an in depth look at your website and ask honest opinions from others. A successful twitter campaign will drive traffic to your website.  When your audience looks at your website they should know what you do within seconds, the navigation buttons should to be easily found, the design should be professional and appropriate to your business, a clear call to action should be visible and there should be a way to contact someone within your company.

3. Get your Twitter profile ready. Upload your logo, make sure to have your company name, bio and website link.

4. Learn about the Twitter basics. It’s always good to know the Twitter basics before launching a campaign. Knowing some basics like direct messages and mentions will help you run, maintain and understand your twitter campaign.

5. Add existing clients as followers. Before starting your campaign, get your follower count up. The first step is to add followers that are your existing clients. Twitter allows you to upload email addresses, finds those users and allow you to follow them. Export emails addresses from newsletter lists, mailing lists and email address books. If you follow them first, the higher the chances are of them following you back.

6. Promote your twitter account everywhere. If you have a store front, post a sign that says “Follow us on Twitter.” Post on other social media profiles, “Follow Us on Twitter, too!” Place a twitter widget on your website. Place a twitter logo on your print material and business cards.

7. Post interesting  tweets for a few weeks and get follower count up before launching a campaign. This DOES NOT mean tweeting about what you had for dinner and what time you woke up! This means to tweet about your company and what your target audience wants to hear.

8. Place someone in charge. Either if you hire Cultural Sponge or decide to facilitate your own campaign, it’s  a good idea to assign one person within your company as a point of contact. This person should be regularly checking your twitter account for any direct messages, mentions, commenting on positive feedback, dissipating any negative feedback and tracking results. Cultural Sponge provides these services for you, but also needs a direct contact within your company to discuss results and the steps within the campaign.

9. Develop strategic campaign ideas. A campaign could be as basic as promoting a new product line and giving a promotional code for a coupon.

10. Track your results. A marketing campaign is made successful by tracking results. Results can tell you many things about your target audience and what steps to take within your business. For example, a restaurant owner decided one day to post a link about weekend specials and the next day post about week day specials. He tracked the clicks on each link and found that 80% of his followers clicked on week day specials and 25% clicked on weekend specials. So he created more week day promotions.

Promote your twitter account everywhere. If you have a store front, post a sign that says “Follow us on Twitter.” Post on any other social media profile that you have “Follow Us on Twitter, too!” Place a twitter widget on your website. Place a twitter logo on your print material and business cards.

No-Brainer Marketing Tips!

February 11th, 2010

These tips may seem like no brainers, but it’s always to good to review your business marketing efforts.

  • Make it easy for people to do business with you -For example:  if a client wants to pay with a credit card and you don’t accept credit cards, find a way to make it work.
  • Constant Contact, Follow-Up and Follow Through with all Customers – Once is never enough! Be in front of your clients through emails, phone calls and networking events. Always follow up after meeting a new potential client. Try to arrange a meeting or coffee.
  • Always Grab the Attention of Your Target Audience – Go out on a limb and be unique! This will set you apart from your competitors.
  • Always Ask for the Sale – seems simple right? After every phone call or meeting simply ask, “Is there anything I can help you with today?
  • Great Brands are CONSISTANT - Customers won’t remember your logo if they only see it once or if it looks different each time. Your logo needs to look the same each time it is reproduced. It also needs to look good and be the right resolution for the appropriate project. (print, web, embroidered on clothing,  on a billboard, a vehicle wrap, a pen…)
  • Appreciate Your Customers – Giving referrals is the best way to appreciate your customers! You can also send handwritten thank you notes, drop off small gives or simply say, “I appreciate your business!”
  • Don’t Waste Your Adverting Dollars by only placing one ad- REPETITION = RESULTS
  • Get behind a Local Charity – This may get you press, but more importantly makes you feel good!
  • Collect email/mailing addresses and send out newsletters
  • Build Strategic Alliances for Referrals – Join Chambers, Meetup www.meetup.com and Networking groups

Building and Maintaining Equity within Your Brand/Product

February 11th, 2010

What is Brand Equity?
Equity is defined as the value built up in an inanimate or animate object. Just like a house, a brand can also lose or gain equity.

Equity Building Tips

  • Product Performance – If you’re product performs well, others will recommend you. Recommendations will begin to build your brand equity and credibility.
  • Packaging of Product – Ever notice how computer software is package in large, fancy designed boxes more then twice the size of the actual disks? The packaging justifies not only the high price of software, but also helps to build the brand equity through professional design and packaging.
  • Logo/look and feel of entire package - Let’s imagine that you need to get your brakes repaired and you received postcards for two brake shops within a mile of your house. Brake Shop A’s postcard is printed on a heavy glossy paper and is rich with sharp colored graphics, a noticeable logo and a clear message – “We do quality work for less money.” Brake Shop B’s postcard is printed on less heavier cardstock, the graphics are blurry and fonts are slightly hard to read and there is no identifying logo. Which brake shop would you choose? Most would say Brake Shop A. Not only does a quality logo improve a company’s equity in branding, but the consistent clean look and feel increases the equity as well.
  • The Tag line – It is important to include a clear description with every appearance of your business name so an accurate awareness of the company is built directly and quickly, allowing instant recognition of what the company is trying to sell, to whom and in what market. The tagline fills this role: it can add more than just an industry reference; it can claim dominance, speed it’s equity in a given market.
  • Repetition - Repetition plays a crucial role in brand equity. Ever wonder why some commercials play twice in a row? Ever see a commercial so many times you think, “Not this commercial again….?”
    The more you see the message, product and logo, the more equity is built. As equity is built, the consumer will relate more value and better quality to a particular product or service.

Losing Equity
Along with increasing brand equity, your brand can also lose its equity very quickly.
The most common reason for loss of brand equity is unprofessional marketing material.

New business owners may try to cut corners and design their own flyers and postcards. They are often doing more harm then good. It is better to hire a professional to build your brand equity through print. Poor logo design that does not target your specific market also adversely affects your brand equity. If your logo is not attracting your target market, it is time to redesign. Lastly, if you do not market on a consistent basis, your built up equity will decline.

Don’t loss equity within your brand! Contact us toady!

The Importance of a Professional Logo

February 11th, 2010

Consumers decide in seconds whether they are interested in a company by viewing their graphics. A logo represents a company’s usability, credibility, and is an immediate recognizable symbol for a company.

What Makes a Good Logo?

  • It’s describable
  • It’s memorable
  • The design is balanced and easy to place on promotional items
  • It’s effective without color
  • It’s scalable (effective on business cards and small promotional items)

A Logos Perform Well When…
It is Memorable. You want your logo to stick in people’s head and stand out from the competition.

It Works Hard. A good logo will communicate the many facets of your business, whether it’s quickly getting across what you do or reinforcing an important message about how you do it.

It is Consistent. Customers won’t remember your logo if they only see it once or if it looks different each time. Your logo needs to look the same each time it is reproduced. It also needs to look good and be the right resolution for the appropriate project. (print, web, embroidered on clothing,  on a billboard, a vehicle wrap, a pen…)

A Professionally Designed Logo will save you Money in the end! Contact us today for a free marketing consultation.

Objectives of a Good Brand

February 11th, 2010
  • Delivers the message clearly
  • Confirms your credibility
  • Connects your target prospects emotionally
  • Motivates the buyer

Developing a brand strategy can be one of the most difficult steps in the marketing plan process. It’s often the element that causes most businesses the biggest challenge, but it’s a vital step in creating the company identity.

We offer marketing consultations that help you develop your brand strategy and professional marketing pieces that will create credibility within your brand. Call us today to set up your appointment!

Branding vs. Logo, What’s the Difference?

February 11th, 2010

Many people mistake their logo as their branding, but a logo is only one piece of a brand strategy.

A logo is a symbol that can provide consumers with instant brand recognition of your business and the services or products that you offer.

Brand Before Logo
Before beginning the process of logo creation be sure that you have developed your “brand strategy.”

Why? Your logo is like a small ad for your company, without the strategy behind it, a logo can put out the wrong message and in return weaken your strategy. You want to keep your brand message consistent to create consumer recognition.

Proper Branding
Branding is not about getting your target market to choose you over the competition, but it is about getting your prospects to see you as the only one that provides a solution to their problem.

Let us help you brand your company properly. Check out how we helped these business brand themselves!

Slide 3

It’s not uncommon for people to mistake their logo as their “branding.”
Your logo is only one piece of your branding strategy.
Your logo is a symbol that can provide consumers with instant and powerful brand recognition of your business and the services or products that you offer.

10 Realtor Twitter Mistakes

February 11th, 2010

In my past life, I worked for title companies helping Realtors and Lenders increase business. Naturally, when I began creating strategic twitter campaigns, I examined Realtor’s twitter accounts and found ways that I could help them increase business with Twitter.

I found some common mistakes that Realtors made while tweeting. These mistakes may prohibit Realtors  from obtaining their goal of getting buyers and sellers. Here are the mistakes followed by a simple solution.

Mistake #1. Tweeting about mundane things. Do not tweet what you had for dinner and what time you picked up the kids. It’s good to tweet a little bit about everything, but keep your tweets targeted toward your audience.  If you really want to tweet about everyday life for your friends, get a second twitter account. (I use my personal facebook account for friends and family.)

Mistake #2. Tweeting listings. Tweeting listings isn’t a bad thing, if done properly. I’ve seen Realtors copy and paste MLS details into tweets which is a very ineffective way to advertise the listing! Tweet about one or two selling points, be creative and add a directed link back to the listing. For example: “Pool party anyone? 4 bdrm, HUGE diving pool, 3200 sqft, You need to see this house to believe it! details here www.linkhere.com”

Mistake #3. Not Tweeting on a local level. Your potential buyers or sellers either live around your area or want to relocate. Tweet about local events, facts, tips, festivals and news.

Mistake #4. Not giving business & educational tips. Teach your potential clients about the home buying and selling process. Tweet about tips and industry related news.

Mistake #5. Waiting for followers to come to you. Follow others to be followed. Sign up for a twitter automated system like twillow or hootsuite. Search for people tweeting keywords. Follow those people or comment on their tweets. Quickly they will be following you.  Also, you may want to automatically follow people that follow you, twillow has this capability.

Mistake #6. There is no Website on twitter profile. Make sure to list your website and contact information on your twitter profile page.

Mistake #7. Your Twitter name is not your real name. Being a Realtor, you are marketing your services and yourself. A good way to brand your name is to use it in your twitter profile.

Mistake #8. You have no links on tweets. Help increase the optimization of your website by posting links. Track your links through bit.ly or ow.ly

Mistake #9. Posting a logo as a profile picture. It is equally important to post a real picture of yourself as it is to post your name (see mistake #7.)

Mistake #10. You have no interaction. You should look at your home feed at least a few times a week and interact with others. Comment on tweets, answer questions, interact and have fun!

Heather Brown, owner of Cultural Sponge specializes in helping Realtors increase their business. Contact Cultural Sponge for a free consultation!