Cultural Sponge Helps Phoenix Pride Celebrate it’s 30th Anniversary by donating over $10,000 in Services.

May 3rd, 2010

Cultural Sponge Helps Phoenix Pride Celebrate it’s 30th Anniversary by donating over $10,000 in Services.

PHOENIX, Arizona, May 3, 2010— Cultural Sponge Helps Phoenix Pride celebrate it’s 30th Anniversary by donating over $10,000 in Services. Thousands of people attended Phoenix Pride weekend on April 17 & 18. Phoenix Pride celebrates and promotes the history, courage, diversity and future prosperity of the metropolitan Phoenix LGBT community. Every year, Phoenix Pride holds its annual Pride Parade and Festival to commemorate the birth of the gay and lesbian rights movement, but this year was special, it was Phoenix Pride’s 30th anniversary. Cultural Sponge donated services in 2009 and continued to prove their commitment to the LGBT community by donating services to Phoenix Pride 2010.

Heather Brown is the owner of Cultural Sponge, a marketing, graphic design and social media company. After a successful 2009 campaign, Phoenix Pride chose Cultural Sponge again as their 2010 official graphic design company. This year Heather developed the 30th anniversary theme: 3 Decades, 1 Community, 4 Pride! Along with developing Phoenix Pride’s 2010 theme, all other art direction and art work was developed by Heather and her company.

Heather Brown quotes, “It has been a pleasure and honor to work with Phoenix Pride during their 30th year anniversary. I would like to personally thank Phoenix Pride for once again choosing Cultural Sponge as the official graphic design company for 2010. It has continued to be a wonderful experience working with such a positive team. Also, it has been an honor to work on a project that means so much to the community.”

Phoenix Pride relies on many volunteers for a successful festival. Brandi Sokolosky is the Executive Director for Phoenix Pride and quotes, “Heather Brown and Cultural Sponge has been an absolute pleasure to work with. Its wonderful to have formed such a strong relationship with Heather and Cultural Sponge, they really understand who we are as an organization and what Phoenix Pride’s message is to the public. Heather spends a great deal of time sitting in brainstorming meetings with the Pride team, she really listens to the customer and gives you exactly what you are looking for. Throw Heather a concept and she can run with it, she has a great imagination. I look forward to working with Cultural Sponge on future projects.”

About Cultural Sponge

Cultural Sponge is an established marketing & graphic design company based in Peoria, Arizona. Cultural Sponge specializes in corporate identity brand building, graphic design, website design, social media, lead development and much more!

About the owner: Heather Brown attended Arcadia University and graduated with a Bachelor of Fine Arts concentrating in Graphic Design. She worked as a National Marketing Director for a well known company before opening her own business.

How to Get More Targeted Followers on Twitter (by just using Twitter!)

April 25th, 2010

I know, everyone writes blogs about how to get more followers on Twitter, but this blog is different for a number of reasons. First, I want to explain how to get targeted followers (people within your target market) and second how to get these followers by just using Twitter. You may ask yourself, “well, how else could I get those followers?” There are numerous programs and applications other than Twitter that you can use, some you pay for and some you don’t. So to keep it simple, I would like to reveal some tactics that you can use to get targeted followers just by using Twitter.

  • Follow other people. Yes, the best way to get followers is to follow other people (unless you’re a celebrity.) On average, out of 10 people you follow, 3-5 will follow you back.
  • Use the search box. See that search box on the right? You can type in any keyword or phrase and a list of tweets will come up. Think of what your target audience might be tweeting about. Type in those keywords. Interact and follow those people.
  • Look at your competitors profile. See who’s following your competitors and follow them.
  • Promote your Twitter page everywhere. Place a widget on your website. Place a post on your facebook page. On all print put: “Follow Us on Twitter!” and your twitter url. Place a a signature line on your emails.
  • Tweet multiple times a day with quality content. Tweet often to get attention and tweet about things that your target audience will want to hear.

These are the top 5 ways I have found to get Twitter followers by just using Twitter. Of course there are several online applications and programs out there that may help you as well. If you need help getting targeted followers on Twitter, we are the experts! Contact Cultural Sponge for a consultation.

Social Media Mistakes When Advertising Your Business

April 19th, 2010

Is a business or person annoying you on Twitter or Facebook with their spam-like posts? Pay attention to what makes up their posts and take note not to repeat these annoying tactics:

  • USING ALL CAPS – When email first became mainstream, it was well known that using all caps meant screaming. More and more people are jumping on the social media wagon that never knew the ground rules. Take note- ALL CAPS MEANS SCREAMING (did you hear me?)
  • Repeating the same posts over and over and over and over and over again – In print and TV, repetition does equal results, but not if the commercial plays over and over again with no break. If you keep posting the same thing, you will surely annoy your audience and be dubbed as spam! Be creative, try saying your message different ways or tying it into a campaign. Here are some great twitter campaign ideas.
  • Over saturation – Yes, you can over saturate twitter and facebook. When I look at my home stream on twitter and facebook, I expect to see messages from a plethora of people and businesses. I get very annoyed when all I see is posts from the same business. Try to time out your posts. A good way to time out posts is by using an automated system. Hootsuite is a great tool to help you automate and track tweets.
  • Profile page – There are many mistakes when it comes to your profile page. Placing your logo as your profile picture is a no-no. It’s simple, people relate to other people. Post either your picture or a picture of your team. Place your logo as a background image.  Also, another big mistake is leaving your profile page incomplete. Make sure to fill out as much as you can, especially your website address.
  • Stale automated messages – Automated messages are great, but keep them fresh and up to date.
  • Posting personal information – Keep your personal and business accounts separate. Your clients don’t want to hear what you had for dinner or your weekend plans.
  • Too many followers in a short amount of time – Yes, people notice when you have thousands of followers over night. An account that builds thousands of followers in a short amount of time can be conceived as not genuine and spam. Focus on getting followers within your target market. Remember it’s the quality, not the quantity of followers!

These annoying tactics could get your followers and friends to unfollow or remove themselves as your fan. Worse, some just hide your profile posts or ignore you every time you post. Cultural Sponge offers strategic twitter campaigns, social media classed and consulting for businesses. Contact us and get your business heading in the right direction when it comes to social media!

Classes

March 3rd, 2010

Classes

Owner, Heather Brown, has been teaching classes for economic development departments, real estate companies and other businesses. Customized classes are available, but here are the most popular classes.

  • Marketing I – Learn how to grow your business. Learn about the importance of  branding, logos vs. branding and marketing tips.
  • Marketing II – learn how to strategically create marketing plans, leads, farms, postcards, overview of social media. Students will create a 6 month marketing plan.
  • Do-it-yourself Marketing – Learn marketing tips and tricks you can do yourself on a budget, learn what directories get the best results, how to get free leads and more!
  • Cold Calling Class – In this market, we all need to do everything possible to get business. In this class you will overcome the obstacles of the infamous “cold call.” Practice making “fake” calls in class and learn some pointers –
  • Publisher beginner class – learn the basic foundation of publisher and how to make flyers and postcards, comes with a cd of templates
  • Publisher intermediate class – learn how to make publications and some short cuts, comes with a cd of templates
  • Publisher advance class – learn about html email newsletters, style sheets and publication design, comes with a cd of templates
  • Twitter Basics – Learn what Twitter is and the basics. Students will learn how to set up an account and twitter lingo.
  • Twitter for Realtors – learn how to strategically use twitter to connect with clients and list homes. Learn common mistakes that Realtors make while tweeting.
  • Twitter Professional Tips – What the big marketing companies don’t tell you. Learn how to find genuine followers, track results, get more followers quickly and more secrets!

Contact us to book a class or to learn more!

Tip for Getting Business from Facebook Friend Requests

February 15th, 2010

Getting a lot of friend requests from people you don’t know, but are friends of friends? I always accept those requests (if the person does not seem like they are spammers.) Recently, I tested out a reply message to this type of friend request. Here’s my reply message:

Hi,
Thanks for the friend request! I see that we have some friends in common and thought I would tell you a little more about myself. I own a business called Cultural Sponge specializing in graphic design, websites, marketing and strategic twitter accounts. I am the official graphic design company for Phoenix Pride and other local organizations. You can check out my work at www.culturalsponge.com
I would love to know more about you and your company!
Have a great day!
Heather

This is a non intrusive way to say- Hi, since we are now friends, let me tell you what I do and how I can help you! I received several positive reactions and learn that my new friends are either business owners or know business owners that I can help and I even got a few appointments.

So, next time you get a friend request from a friend of a friend, don’t ignore it, use it to your advantage!

No-Brainer Marketing Tips!

February 11th, 2010

These tips may seem like no brainers, but it’s always to good to review your business marketing efforts.

  • Make it easy for people to do business with you -For example:  if a client wants to pay with a credit card and you don’t accept credit cards, find a way to make it work.
  • Constant Contact, Follow-Up and Follow Through with all Customers – Once is never enough! Be in front of your clients through emails, phone calls and networking events. Always follow up after meeting a new potential client. Try to arrange a meeting or coffee.
  • Always Grab the Attention of Your Target Audience – Go out on a limb and be unique! This will set you apart from your competitors.
  • Always Ask for the Sale – seems simple right? After every phone call or meeting simply ask, “Is there anything I can help you with today?
  • Great Brands are CONSISTANT - Customers won’t remember your logo if they only see it once or if it looks different each time. Your logo needs to look the same each time it is reproduced. It also needs to look good and be the right resolution for the appropriate project. (print, web, embroidered on clothing,  on a billboard, a vehicle wrap, a pen…)
  • Appreciate Your Customers – Giving referrals is the best way to appreciate your customers! You can also send handwritten thank you notes, drop off small gives or simply say, “I appreciate your business!”
  • Don’t Waste Your Adverting Dollars by only placing one ad- REPETITION = RESULTS
  • Get behind a Local Charity – This may get you press, but more importantly makes you feel good!
  • Collect email/mailing addresses and send out newsletters
  • Build Strategic Alliances for Referrals – Join Chambers, Meetup www.meetup.com and Networking groups

10 Realtor Twitter Mistakes

February 11th, 2010

In my past life, I worked for title companies helping Realtors and Lenders increase business. Naturally, when I began creating strategic twitter campaigns, I examined Realtor’s twitter accounts and found ways that I could help them increase business with Twitter.

I found some common mistakes that Realtors made while tweeting. These mistakes may prohibit Realtors  from obtaining their goal of getting buyers and sellers. Here are the mistakes followed by a simple solution.

Mistake #1. Tweeting about mundane things. Do not tweet what you had for dinner and what time you picked up the kids. It’s good to tweet a little bit about everything, but keep your tweets targeted toward your audience.  If you really want to tweet about everyday life for your friends, get a second twitter account. (I use my personal facebook account for friends and family.)

Mistake #2. Tweeting listings. Tweeting listings isn’t a bad thing, if done properly. I’ve seen Realtors copy and paste MLS details into tweets which is a very ineffective way to advertise the listing! Tweet about one or two selling points, be creative and add a directed link back to the listing. For example: “Pool party anyone? 4 bdrm, HUGE diving pool, 3200 sqft, You need to see this house to believe it! details here www.linkhere.com”

Mistake #3. Not Tweeting on a local level. Your potential buyers or sellers either live around your area or want to relocate. Tweet about local events, facts, tips, festivals and news.

Mistake #4. Not giving business & educational tips. Teach your potential clients about the home buying and selling process. Tweet about tips and industry related news.

Mistake #5. Waiting for followers to come to you. Follow others to be followed. Sign up for a twitter automated system like twillow or hootsuite. Search for people tweeting keywords. Follow those people or comment on their tweets. Quickly they will be following you.  Also, you may want to automatically follow people that follow you, twillow has this capability.

Mistake #6. There is no Website on twitter profile. Make sure to list your website and contact information on your twitter profile page.

Mistake #7. Your Twitter name is not your real name. Being a Realtor, you are marketing your services and yourself. A good way to brand your name is to use it in your twitter profile.

Mistake #8. You have no links on tweets. Help increase the optimization of your website by posting links. Track your links through bit.ly or ow.ly

Mistake #9. Posting a logo as a profile picture. It is equally important to post a real picture of yourself as it is to post your name (see mistake #7.)

Mistake #10. You have no interaction. You should look at your home feed at least a few times a week and interact with others. Comment on tweets, answer questions, interact and have fun!

Heather Brown, owner of Cultural Sponge specializes in helping Realtors increase their business. Contact Cultural Sponge for a free consultation!